Comprehensive Maritime Agency Software Platform
Agency Operator is a powerful, cloud-based maritime agency software platform that centralizes operations, automates workflows, and delivers complete financial and operational visibility for modern shipping agencies.
From port call management to disbursement accounts, documentation, invoicing, and analytics, Agency Operator transforms complex maritime processes into a single, intelligent digital ecosystem.
Why Agency Operator
Centralized platform for all agency operations
Automated financial & operational workflows
Real-time visibility & control
Reduced manual work & errors
Fully scalable for multi-office agencies
Secure, role-based access
Key Features & Capabilities
Proforma, Client Templates & Tariffs
Create standardized offers per port, per client, or combined.
Flexible price & service adjustments
Clone existing templates
Build new standards in seconds
When an offer is accepted, Agency Operator automatically generates:
Port Call
Breakdown List
Disbursement Account (D/A)
Operations Matrix
Port Call Management
Creation & monitoring of active port calls
Status tracking & milestones
Crew & Vessel Operations
On / Off signers
Crew medical cases
Inspections & surveys
Cash to Master (CTM)
Technical & Superintendent attendance
Owners’ representatives attendance
Logistics & Supplies
Overseas & domestic shipments
Off-land forwarding
Ship supplies & spares
Waste & pollutants treatment
Inquiries management
Port Call Logs & Breakdown Lists
Every service and task performed during a port call is recorded in structured Breakdown Lists.
Task description & category
Completion date
Responsible party
Cost & currency
Notes & observations
Clients can monitor progress online in real time.
Expense Management
General Expenses
Categorized expense registration
Subcategories
Payroll management
Payments tracking
Agents’ Expenses
Final D/As registration
Payment monitoring
Outstanding balances
Secure document storage
Suppliers’ Expenses
Supplier invoices
Payments & balances
Document archiving
Financial & Audit Management
Debit & Credit Notes
Automatic Debit Notes per port call
Credit Notes
Supplementary Debit & Credit Notes
Disbursement Accounts (D/A)
Automatic generation
Line-by-line justification
Supporting invoices attached
Preview & print
Statements of Account (SOA)
Automatic SOA generation
Client & agent SOAs
Consolidated SOA for group companies
Document Management System
Centralized and secure repository:
Agency issued invoices
Agents’ FD/As
Vessel certificates & documentation
Port & terminal documentation
Vessel schedules & prospects
Agents’ service pricelists
Account previews
All documents are linked to their related port calls, vessels, agents, or clients.
Advanced Reporting & Analytics
Financial reports
Operational statistics
Profitability per port call
Cash flow reports
Real-time expected Cash Advance calculation
Dynamic Email Notification System
Automatic task updates
Completion alerts
Financial notifications
Department-based distribution
User Access & Role-Based Permissions
Agents Area
Manage service pricelists
Upload FD/As
Handle assigned port calls
Clients Area
View financial transactions
Print SOAs & accounts
Track port calls
View breakdown lists
Review offers & port logs
Automations & Smart Alerts
Real-time alerts for critical events
Automated workflows
Reduced processing time
Error prevention
Optional Modules
Suez Canal Transit Management
Built for Efficiency. Designed for Growth.
Agency Operator empowers maritime agencies to operate faster, smarter, and with complete financial control—while remaining fully scalable as your business grows.
Ready to Transform Your Agency Operations?
Contact us today to request a demo and discover how Sea Operator can elevate your agency performance.
📧 Email: info@bsn.gr
📞 Phone: +30 210 29 15 397